Privacy Policy
Effective Date: 2025-11-01
Dawpro Solutions (“we,” “our,” or “us”) is committed to protecting the privacy of our website visitors and clients. This policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://dawpro.solutions/, including all related services.
1. Information We Collect
We collect two main types of information:
A. Information You Voluntarily Provide (Personal Data)
This information is collected when you interact with us, primarily through our lead and contact forms. This typically includes:
Contact Data: Full Name, Company Name, Email Address, and Phone Number.
Project Data: Details about your project requirements, budget, services requested (e.g., website, e-commerce, web app, hosting, maintenance), and any custom notes you provide.
B. Information Collected Automatically (Non-Personal Data)
When you access our site, we automatically collect data sent by your browser, including:
IP Address and geographic location.
Browser type, operating system, and access times.
Referring URLs (how you found our site, e.g., a Google Ad click).
Cookies and tracking technologies (used for performance, analytics, and conversion tracking).
2. How We Handle Form Data and Use Your Information
The primary purpose of collecting data via our website forms is for Lead Generation, Quotation, and Service Fulfillment.
To Provide Services and Quotes (Handling Form Data): We use the Personal Data and Project Data submitted through the forms (“Get a Free Quote,” “Contact,” etc.) to directly evaluate your needs, prepare an accurate and personalized service proposal, and communicate that proposal back to you. We do not sell, rent, or trade your form data to third parties for marketing purposes.
Service Delivery: To develop, host, and maintain the websites, applications, and IT solutions you hire us for.
Communication: To respond to your inquiries, provide support, and send you information related to our services.
Analytics and Improvement: To analyze user behavior (via automated data) to improve our website design, content, and service offerings.
Legal Compliance: To comply with legal obligations, enforce our terms, and protect our rights.
3. Data Storage and Security
We implement commercially reasonable technical and organizational measures designed to protect your Personal Data from accidental loss and unauthorized access, use, alteration, and disclosure. Form data is stored securely and accessed only by personnel required to fulfill your request (i.e., sales, project managers, and developers).
4. Disclosure of Your Information
We may disclose your information in the following situations:
Service Providers: We may share your data with trusted third-party vendors and service providers (e.g., cloud hosting, email service providers, CRM platforms) necessary to perform functions on our behalf. These parties are contractually bound to keep your data confidential.
Legal Requirements: When required to do so by law or in response to valid requests by public authorities.
Business Transfers: In connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
5. Your Data Rights
Depending on your location, you may have the right to:
Access the personal information we hold about you.
Request correction of inaccurate data.
Request deletion of your personal information (subject to certain legal exceptions).
Withdraw consent to the processing of your data.
To exercise any of these rights, please contact us using the information below.
6. Contact Us
If you have questions or concerns about this Privacy Policy or our data handling practices, please contact us at:
Dawpro Solutions Email: hello@dawpro.solutions
Location: Sandton, Johannesburg, South Africa
Phone: +27 87 150 8037